Services / Operational Excellence

Operational Excellence

Applied AI Operations

One AI agent in production in 4 weeks, with a person approving every step that matters.

Entry model
4-week pilot with one agent in production
Duration
4 weeks (20 business days)
Pricing
Price on request
Explore this in the experience

SERVICE / Applied AI Operations — Does this sound familiar?

01 / 08

Does this sound familiar?

  • My coordination team spends the morning keying in orders and validating authorizations in five portals.
  • We answer the same pricing question 100 times a week by direct message and want to keep the tone of the house.
  • We want AI, but not touching patient data without control and review.

Who it is for

  • Fertility, ophthalmology, aesthetic medicine, and longevity clinics
  • High-complexity imaging centers and multi-site groups
  • Digital health companies serving specialized segments, for their internal operations
  • Buyer: owner, medical director, head of operations, or CTO

SERVICE / Applied AI Operations — How we do it

02 / 08

How we do it

  1. Preparation

    up to 5 business days
    What worksA private model served inside your cloud reading a synthetic test document.
  2. Choose the process and measure

    Week 1
    What worksA typed extractor working on your documents with measured accuracy, and a baseline of hours and response time.
  3. Agent in shadow mode

    Week 2
    What worksThe agent running on your real incoming flow, preparing drafts that a person compares; approval screen, run log, and quality panel.
  4. Production with approval

    Week 3
    What worksThe agent in production: it prepares, a person approves, your system receives the entry.
  5. Measurement and handover

    Week 4
    What worksThe agent operated by your team with a quality panel, repeatable tests, and a manual, plus a value report.

SERVICE / Applied AI Operations — How it starts

03 / 08

How it starts

ENTRY POINT

4-week pilot with one agent in production

4 weeks (20 business days)

What works at the end

One AI agent in production with human approval on every item, a quality panel, a full audit log, a repeatable test suite, and an operations manual.

Price on request

Then

More agents, one pilot-sized project per agent (document intake, authorization preparation, administrative inbox, internal knowledge assistant).

Ongoing

Monthly fee per agent in production: quality evaluation, model updates, inference cost, and new document types by change order.

You keep every deliverable. There is no obligation to continue after the entry engagement.

SERVICE / Applied AI Operations — How we measure value

04 / 08

How we measure value

What we measure

  • Hours per week recovered
  • Time to first useful response
  • Rate of human corrections (quality indicator)

How you verify it

The panel shows every item and how many times a person corrected the agent. You can time the same task yourself. Hours are valued at your own internal cost.

SERVICE / Applied AI Operations — Why K2-154

05 / 08

Why K2-154

  • The pilot ends with a real agent in production, not a demo.
  • Every step with effect is approved by a person and recorded; autonomy grows only with your own data.
  • The model runs inside your cloud and we test on synthetic documents before touching real ones.

SERVICE / Applied AI Operations — Open standards and tools we build with

06 / 08

Open standards and tools we build with

  • vLLMPrivate model serving in your cloud
  • LangGraphAgent flow with approval pauses
  • LangfuseRun log and quality tracing
  • Open Policy AgentApproval and access rules
  • promptfooRepeatable test suite
  • PresidioPersonal-data filter before analysis

Product names, logos and trademarks are the property of their respective owners. K2-154 is an independent company and is not affiliated with, sponsored by or endorsed by these projects or organizations. Listing a technology does not imply certification or partnership.

SERVICE / Applied AI Operations — Questions

07 / 08

Questions

Does the agent make clinical decisions?

Never. Clinical matters are out of scope. The agent reads, classifies, and drafts administrative work; a person approves anything with effect.

Where does the model run?

Inside your own cloud or on-premises, served with open-weight models. No patient data goes to a third party.

What if we do not continue after 4 weeks?

The agent and its tests keep running in your environment. Without the monthly fee there is no quality evaluation or model updates, and we say so before signing.

SERVICE / Applied AI Operations — Contact

08 / 08

Begin the conversation.

Tell us which systems are involved. We will respond with next steps.

hello@k2-154.com

We take on no more than three engagements at a time.

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